Shipping policy

General Delivery information

We aim to dispatch all orders received by 1pm on the same working day. Chicco.ie does not operate on a Saturday, Sunday and Bank Holidays. Where an order is ready for dispatch, but cannot be collected by the courier, it will be collected on the couriers next business day

Orders placed on Saturday, Sunday or on Bank Holidays will be processed ready for dispatch on the next business day .

All orders go through a series of security checks to protect the cardholder, errors on the address details, contact telephone number or e-mail address may result in the dispatch of your order being delayed. In the first instance we will attempt to contact you via e-mail to resolve any inaccuracies or errors present.

 

Delivery Charges

Below you will find our standard delivery terms. 

Standard Delivery – Rep of Ireland (Free on orders over €100)

Region

Rate (Standard)

Delivery

 

Rep of Ireland

€7.49

1 - 3 days

 

 Rest of the World

-          Unfortunately, we do not offer a delivery service outside of Rep. of Ireland

 

Carriers and Delivery Notifications

Parcel deliveries will be made by An Post or DPD.

We work with a range of couriers to ensure your order arrives with you as per our delivery terms. Our current courier partners include DPD & AnPost and your order may ship with either.

Once your order has been processed, you will receive an email or SMS notification from us with tracking information.

 

We make every effort to deliver goods within the estimated timescale, however delays are occasionally inevitable due to unforeseen factors. Chicco.ie shall be under no liability for any delay or failure to deliver the products within estimated timescales.

 

Please note: All goods are tracked and will require a signature upon delivery.

Items should be checked for damage upon delivery and noted on the delivery note when signing for the goods. Once received, please check all items thoroughly and make sure that all components are present, and report any damages or missing items within 48hours of delivery.